We are committed to protecting your privacy in accordance with applicable Canadian privacy laws, including PIPEDA. We collect personal information that you voluntarily provide—such as your name, email address, contact details, and information shared through forms or coaching sessions—as well as limited technical information (like cookies and analytics data) to improve your experience on our website.

Your information is used to provide grief coaching and educational services, respond to inquiries, process payments, send communications you have consented to receive, and maintain the security and integrity of our website. We do not sell your personal information. Payments are processed securely through third-party providers or sent by you via e-transfer and we take reasonable safeguards to protect your data.

While we treat information shared in coaching sessions with care and confidentiality, our services are educational and supportive in nature and do not create a regulated healthcare provider relationship. Confidentiality may be limited where disclosure is required by law or where there is a risk of serious harm.

You may request access to or correction of your personal information, or withdraw your consent at any time, subject to legal limitations. For questions about this policy or your information, please contact us at hello [at] jenniferjamieson [dot] ca